Privacy Policy

1. About us

Tasmanian Occasion Hampers respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website https://www.tasmanianoccasionhampers.com.au/ place an order or contact us.

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles, where applicable.

2. Information we collect

When you use our website or place an order, we may collect:

  • your name;

  • email address and phone number;

  • billing and delivery addresses;

  • payment and order details;

  • gift recipient details you provide;

  • delivery instructions;

  • information you provide when contacting us; and

  • website usage information, such as IP address, cookies and analytics data.

3. How we use your information

We use your information to:

  • process and deliver your orders;

  • communicate with you about your orders;

  • process payments;

  • provide customer service;

  • send marketing communications where permitted and, where required, with your consent;

  • improve our website, products and services;

  • prevent fraud and protect our business; and

  • comply with our legal obligations.

If you provide information about a gift recipient, we use that information to fulfil and deliver the order.

4. Who we share information with

We may share your information with trusted service providers where necessary to operate our business, including:

  • payment providers;

  • delivery and courier companies;

  • website and hosting providers;

  • email and marketing providers;

  • analytics and advertising providers; and

  • professional advisers or government authorities where required by law.

Our key providers include:

Website platform: Squarespace
Payment provider: Stripe
Delivery providers: Australia Post

Newsletter: MailerLite


Some of these providers may store or process information outside Australia.

5. Cookies and marketing

Our website may use cookies and analytics tools to operate the website, understand how customers use it and measure advertising.

We may send you promotional emails or other marketing communications where permitted by law. You can unsubscribe at any time using the unsubscribe link in our communications or by contacting us.

6. Protecting your information

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access, disclosure or alteration.

We retain information only for as long as reasonably necessary for our business, legal and record-keeping requirements.

7. Access and correction

You may contact us to request access to, or correction of, personal information we hold about you.

Email: info@tasmanianoccasionhampers.com.au

We may need to verify your identity before responding to a request.

8. Privacy complaints

If you have a concern about how we have handled your personal information, please contact us first so we can investigate and resolve the issue.

Privacy contact: Gillian Southwell
Email: info@tasmanianoccasionhampers.com.au
Phone: 0407135051

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact us

Tasmanian Occasion Hampers
Website: https://www.tasmanianoccasionhampers.com.au/
Email: info@tasmanianoccasionhampers.com.au
Phone: 0407 135051
Address: Hobart

Last updated: 14 August 2026